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What’s the difference between a DAS and a DAP?

A DAS is a broader based digital adoption solution, whilst a DAP is a single software technology platform. The terms are often used interchangeably.

Author: Digital Adoption Advisors.

Digital Adoption Platform (DAP): A Digital Adoption Platform, on the other hand, specifically refers to a software tool or platform that offers interactive guidance and support directly within the user interface of other software applications. A DAP focuses on providing real-time assistance, walkthroughs, contextual help, and other interactive elements to help users navigate and utilize software effectively. It’s a subset of the broader Digital Adoption Solution concept, concentrating on the technological aspect of guiding users through software applications.

A Digital Adoption Solution encompasses a comprehensive approach to facilitating technology adoption, including software tools, training, support, and strategies.

A Digital Adoption Platform, on the other hand, is a type of software tool that falls under the umbrella of a Digital Adoption Solution, specifically focused on in-app guidance and user assistance for software applications. The distinction lies in the scope of coverage and the level of focus on technology-driven guidance.