Zero is the new mark of excellence.
Our trusted, vendor-agnostic approach delves deep into each digital task and process to eliminate wasted time and boost organizational productivity.
Phase 1
Analyze
Phase 2
Plan
Phase 3
Action
Phase 4
Manage
Start the Countdown
2024 could be the year you start your own count down to net Zero time losses in both process and task time across your entire digital stack. Task Zeroing™.
Productivity restored
End-to-end process
Team DA CoE
We saved
1,987 Man years
with TaskZeroing
Process ID: Order to Cash
Period: Jan-Mar 2023
Productivity restored
Application
Team HR Global
We saved
34,656 Hrs
with Task Zeroing
App ID: Workday HCM
Period: May-Sept 2023
High Productivity
Maintained
Team DA CoE
We saved
@Zero in H124
with Task Zeroing
App ID: Salesforce CRM
Period: Jan-Mar 2023
TaskZeroing™
Chefs zero their scales, scientists zero their apparatus, engineers zero their equipment, marksmen zero their rifle scopes. Zeroing is the method of establishing perfect benchmarks and then seeking perfect results based on those metrics.
TaskZeroing™ analyzes a task aim and sets optimum expected values with a ± range beyond which outcomes are rated as outside the (P)TZ range.
Accuracy of content, choices made, dates, times, quantities etc.
Speed of task completion.
Completion rates.
The level of involvement by the user.
Dis-engaged users might find work-arounds to finish tasks or even give up and lose confidence in the process.
(P)TZ target value sets and avoiding a single solution analytical false positives
Analytical data sets that measure rate of completion alone or accuracy alone or completion levels alone fail in two aspects: 1. They will not identify where non completion or slow completion can be improved on because they focus on one date set – two at best. 2. The cummulative and combined effects on speed, accuracy and engagement are often co-dependent upon several task features. Not understanding the multiplying effect of systemic failures can waste time and resources when process managers target only individual features of the process for improvements.
Before Task Zeroing
Task results, good and bad are spread across a wide range of largely unmonitored task outcomes. The fastest, most aaccurate and most engaging aspects of the task perform in isolation and are largely left to chance as to how effective they are. Support papers over the cracks where it can.
TaskZeroing
Zeroing in on the best of speed, accuracy and engagement increases each result outcome and has a cummulative effect. The more accurate the faster, the faster and more accurate the better the engagement and the higher the completion rates are, both for the task at hand and future tasks, trust and confidence in the process are cummulative.
Task Zeroed
Maximum speed, accuracy and engagement. Deviation from the optimal range is minimised. Support from outside the task is made redundant.
