A customer-centric approach of businesses, focusing on providing excellent customer experiences while efficiently managing internal processes.
Back-office applications are software and systems that handle internal operations and support functions necessary to run a business efficiently. These applications typically focus on processes that are not directly customer-facing but are essential for the overall functioning of the organization.
Examples of back-office applications include:
These systems manage various business processes such as finance, human resources, procurement, inventory, and supply chain management.
Applications that handle accounting, financial reporting, budgeting, and financial analysis.
Software that tracks and manages inventory levels, orders, and the movement of goods through the supply chain.
Systems that manage employee data, payroll, benefits, recruitment, and performance evaluations.
Software that facilitates communication and collaboration among employees and teams within the organization.
Tools that streamline and automate internal processes, reducing manual work and increasing efficiency.
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