Digital Adoption Advisor is an independent digital adoption consultancy that unlocks business value by transforming the way workforces engage with digital technologies.
Our trusted, vendor-agnostic approach delves deep into each digital task and process to eliminate wasted time and boost organizational productivity.
We are the worldâs first truly independent digital adoption consultancy, and your partner in driving long-term digital transformation success.
Use Case - Multi-app business process
Outcome - Productive time recovered
Team DACoE
We saved
17,988Hrs
with Process Benchmarking
Process ID: Order to Cash
Period: Jan-Mar 2023
Use Case - Single-app business process
Outcome - Productive time recovered
Team HR Global
We saved
9,620Hrs
with Process Benchmarking
App ID: Workday TA
Period: April-June 2023
Use Case - Managed sales process
Outcome - Productive time optimized
Team DACoE
We maintained process efficiency
@T-Benchtime in H223
with Process Benchmarking
App ID: Salesforce CRM
Period: July-Dec 2023
Kick-start your journey towards digital adoption success.
Learn from the pioneer of digital adoption.
Mark Barlow
Digital Adoption
Pioneer & Trailblazer
Lifecycle Services
DAA’s Lifecycle services provide a consistent pathway toward sustainable value from digital transformation initiatives.
Steering the future of digital adoption excellence.
Advisor Decoders
Our expanding database of digital adoption excellence definitions, information and explanations.
News
16
02
Blog
From Orchestration to Governance: Why Digital Adoption Still Isnât Operationalised, and What Comes Next
- 16 02, 2026
- Blog
In my last article, From Orchestration to Economics, I explored what Gartnerâs latest Digital Adoption Platform (DAP) Market Guide signals about the state of the digital adoption market, and, just as importantly, what it still leaves unresolved.
Read More05
02
Blog
Digital Transformation Has Never Had Its Earthrise Moment What if it already exists – and weâve been ignoring it all along?
- 05 02, 2026
- Blog
In 1968, humanity didnât change its behaviour because of a new policy, a better strategy, or a more persuasive argument.
It changed because of a photograph.
Read More19
12
Blog
From ROI Promises to Proven Performance: The New Economics of Time
- 19 12, 2025
- Blog
When SAPâs ROI studies for SuccessFactors and S/4HANA appeared – projecting returns of more than 100 percent – they sparked attention across the enterprise community.
But they also raised a deeper question: what truly drives those returns?
Read More18
12
Blog
Time as the Universal Metric of Efficiency: The Future of Measurable Digital ROI
- 18 12, 2025
- Blog
For decades, transformation success has been measured by project delivery – scope, schedule, budget.
Once the new system went live, the ROI box was ticked, and attention moved elsewhere.
That model no longer works.
Read More16
12
Blog
The Hidden Quarter: Where Transformation Drag Silently Erodes ROI
- 16 12, 2025
- Blog
Across more than two decades working with large SAP programmes, Iâve lost count of how many times Iâve seen the same pattern repeat. The cutover completes successfully, dashboards turn green, and the implementation team celebrates a smooth go-live.
Read More