–

–

–

–

–

We Rebuilt Work. We Forgot To Govern It.

From missed outcomes to multi-million-dollar disputes, the pattern is consistent.
No one owned the value.

–

–

In my last article, From Orchestration to Economics, I explored what Gartner’s latest Digital Adoption Platform (DAP) Market Guide signals about the state of the digital adoption market, and, just as importantly, what it still leaves unresolved.